Privacy Policy
General Statement
IELKS.com does not take responsibility for the privacy policies of external websites which we may link to. If you choose to provide us with personal information such as your name or email address via our website, we may use that information to send you updates on our latest offers or promotional materials. You may remove yourself from our mailing list at any time by clicking the “unsubscribe” button that appears at the bottom of any email you receive. You may also do this by contacting us directly.
This Privacy and Cookie Policy applies to this website operated by IELKS. No personally identifiable information is collected about you on this website, apart from information which you volunteer (for example by emailing us, using our online forms or by making an inquiry about content or services).
Collection and Use of Your Personal Information
- Any information provided by or about you through our website including comment boxes, forms, links, website usage or any other means.
- If any person contacts us via phone, email, post, surveys, through our website or otherwise, we may keep a record of that correspondence.
- Where you purchase any products or services from us, we collect your data in relation to that product or service as set out in this policy and our contract with you for that product or service.
- Personal data – name, address, e-mail, phone number, gender, date of birth. This information is given to us only with your knowing and willing consent. This information may be retained in order to contact you regarding your enquiry or application, through our online system or in hardcopy as a record of correspondence.
- Payment details – with your consent for payments made or payments received, we collect your IBAN, BIC, your bank branch location and name. If you provide us with your card details, we use this to process payments. We never retain card details.
- Online services – when you navigate our website, you may be providing us with personal data. This data informs us of how you interact with our website, when you interact with our website, and the means with which you do so.
- Provide this website to you
- Process your enquiry or application
- Create your customer file with us
- Contact you for marketing purposes or with promotional materials. You have the right to opt-out of these at any time.
- Provide outsourced educational services & related products
- Set up and administer your account as a customer with us
- Contact you for direct marketing purposes, subject to restrictions under the relevant laws, including the right to opt out of such marketing
- Provide you with information relating to our services and to educational services & related products generally
We keep your personal data only for as long as necessary for the purposes for which it was collected and to provide you with services, to conduct our legitimate business interests or where otherwise required by law.
User Rights and access to your personal information
Further Information
Clients
- Only process personal data under the Contract in accordance with your reasonable written instructions and in accordance with applicable Data Protection Legislation
- Adopt appropriate technical and organisational measures against accidental disclosure, loss or destruction of personal data
- Inform you promptly in the event of unauthorised disclosure, loss or destruction of any personal data processed on your behalf
- Refer to you any requests, notices or other communication from data subjects, the Office of the Data Protection Commissioner or any other law enforcement agency relating to personal data processed on your behalf
- Ensure that all IELKS staff processing personal data are under an obligation of confidentiality
- Make available reasonable information necessary to demonstrate compliance with our Data Protection Obligations
- Make available such information and assistance as is reasonably necessary for you to comply with your obligations to respond to requests for exercising the data subject’s rights, to report personal data breaches and to conduct Data Protection Impact Assessments and Prior Consultation with Data Protection Authorities
- Comply with our obligations to you in respect of sub-processing and Third Country Transfers.
- Delete or return all personal data processed on your behalf, upon the termination of any services provided by us to you